Small business branding: Give your online presence a boost
Today's digital landscape is a pretty competitive space. There are ways you can make life easier for yourself and gain an advantage, but you can be sure that your competitors also know of this.
As a small business owner, you definitely know that standing out can be a struggle. With giants dominating the market, how can a small business make its mark?
The answer is simple, actually.
✨ Branding ✨
Okay, it may not be that simple—otherwise, we wouldn't have a team of professionals devoted to that specific task. But learning about branding for small businesses is at least easy, as you'll see with this article, where we'll share how to develop a strong brand identity, leverage digital marketing, and promote your brand effectively.
You'll also learn how digital marketing companies, like Worth The Journey, can make your branding experience much easier, less time-consuming, and more effective.
So, without further ado, let's dive in!
We could be cheeky and expand on this question with another question, then build it up for one more paragraph before saying yes, of course branding is important, otherwise we wouldn't be writing about it.
But this time, we'll skip the pleasantries and cut to the chase: branding is worth every bit of effort and investment. It goes beyond just a logo or a catchy slogan; it's about shaping the perception of your business in the minds of your audience and potential customers.
And what's at the core of branding?
✨ Brand Identity ✨
This encompasses everything that makes your brand unique, including your mission, values, personality, and visual elements. It's what sets you apart from competitors and resonates with your target audience. And just how important is this? Well, one number: 81%.
That's the percentage of consumers that say that they need to trust a brand before buying from them, per Mediaspace.
That's 4 in 5 consumers, or as it's also known: a lot of consumers.
What else can your brand do for you though?
The Benefits of a Strong Brand Identity
A strong brand identity can yield numerous benefits for your small business. It builds trust and credibility, fosters customer loyalty, and helps you stand out in a crowded market.
All of this matters, as familiarity can be a driving force for consumer spending. To be more precise, brand recognition is a factor for 59% of consumers who have stated that they prefer buying from brands they know, according to the Branded Agency.
A solid brand identity also provides a framework for consistent messaging and allows you to charge premium prices for your products or services. It gives a leg up to your social media platforms, promotes your customer service, underpins your core mission, and keeps you relevant in your target market.
However, if you want to make your brand work for you, you first have to make sure it aligns with your business goals. Here's how.
Understand Your Business Mission and Values
Aligning your brand and business objectives could be a bit hard if you don't really know your mission and values in the first place, right?
Thankfully, this is exactly the first line of business, if you'll pardon the pun (sorry, not sorry).
Understand what your business stands for and what principles guide your decisions. Once you have a clear understanding of your purpose, you can identify your target audience, ideal customer, and target market.
Your mission and values should serve as the foundation of your brand. They define why your business exists and what it aims to achieve. Take the time to articulate your mission statement and core values, as they will shape every aspect of your branding efforts.
Identify Your Target Audience and Ideal Customer
Knowing your target audience is essential for effective branding. Who are your ideal customers? What are their needs, preferences, and pain points? By understanding your audience, you can tailor your brand messaging and offerings for them.
Identifying your audience also helps you with minute details like choosing color palettes, understanding the types of blog posts you'll need, identifying effective marketing channels, and so much more.
Do Your Market Research and Analyze the Competitors
Put your inspector hat on and get busy with your magnifying glass. It's time to get the low-down on your competitors.
Conduct thorough market research to gain insights into industry trends, customer behavior, customer bases, and competitor strategies. Identify gaps in the market that your business can fill and differentiate yourself from competitors through unique value propositions.
Once you've completed the setup behind the scenes, it's time to focus on the actual brand and visual identity.
So, what do you need to do to make it thrive?
Visual elements play a crucial role in brand communication. From colors and logos to typography and imagery, your visual identity should reflect your brand's personality and resonate with your target audience.
Building a visually recognizable brand and consistently sticking with it has a massive payoff, with an increased revenue of up to 23% across all platforms, per LinkedIn.
So, what makes your visual identity pop?
Choose the Right Colors for Your Brand
Color will be the first thing most users will notice when interacting with your brand. This makes it a driving force for impactful company branding.
Colors evoke emotions and perceptions, so choose wisely when selecting your brand's color palette. Consider color psychology and how the colors you choose align with your brand values and messaging, and stick with them across all marketing channels.
Design a Memorable Logo and Visual Elements
Your small business logo is the extension of your company's values and goals.
It is the cornerstone of your visual identity, so invest in a professional design that encapsulates your brand essence.
Uniformity again plays a massive role here—with consistent branding and messaging across a company's social presence leading to an increase in customer retention of up to 20%, according to Advertisingweek. Ensure consistency in all visual elements across your website, social media, and marketing materials, and the payoff is sure to come.
Be Consistent With Brand Messaging and Tone
We're getting a tiny bit repetitive, we know, but having a coherent, consistent brand identity is essential.
Consistency is key to building brand recognition and trust. Follow a style guide and maintain a cohesive brand voice and tone across all communication channels, from your website copy to social media posts in order to ensure a unified brand experience for your audience.
From there, you'll reap all the benefits, including an increase in brand differentiation of up to 25%, per a LinkedIn study. Having an easy way to stand out from the competition is a game-changer, and a consistent visual identity is your fast track towards this.
Develop a Unique Brand Voice and Personality
Brand identity isn't only about the visuals, though.
It's also about the words that are spoken and how they're conveyed.
Your brand voice should reflect your brand's personality and resonate with your target audience. Whether it's witty and playful or authoritative and professional, find a voice that sets you apart and connects with your customers.
And since we've been going on and on about consistency... you've guessed it, it's super important here as well! Staying true to your tone is one of the best ways to make sure your brand will get recognized easily, with SproutSocial reporting an increase of up to 80% in recognition due to the consistency of brand voice.
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Okay, we had a quick break there.
If you're still looking for a bit of inspiration on your journey towards a strong brand identity, you can check out some of the projects we've been working on and how they came to life.
At this point though, you're pretty familiar with the ins and outs of branding and what it can do for your small business.
But what if you're now a little overwhelmed with the thought of all the steps ahead of you and all the skills needed to complete them?
What if there was someone who could offer branding tips and even do the work for you, creating a brand identity that goes hand in hand with your company's values and your own personality?
You're in luck!
Digital marketing companies to the rescue! 🦸♂️
Partnering with a digital marketing company can amplify your branding efforts and can be the spark your business needs to start standing out.
From small business web design, brand review, and strategy development to implementation and performance tracking, a digital marketing agency can provide expertise and resources to elevate your brand. No matter if you're looking for a full-blown brand (re)design, branding material, or simple business cards—an agency has you covered and can help you out.
Let's see some of the ways they do it.
Review Your Brand or Build From Scratch
Whether you're starting from scratch or rebranding an existing business, a digital marketing company can help you define your brand identity, refine your messaging, and develop a comprehensive branding strategy.
They'll go into all the tiny details we mentioned above, and so much more.
From researching direct and indirect competitors, creating branding guidelines, working on audience personas, researching color schemes... these companies do it all, and they'll help you make that all-important first step into a comprehensive brand identity.
Implement Your Brand On Platforms
Once your brand strategy is in place, a digital marketing company can help you implement it across various platforms, including your website, social media channels, email marketing campaigns, and more.
These agencies boast teams of professionals in various fields, including marketing and social media, so you can bet that you'll be equipped with the best tools possible to make it in the competitive landscape.
Nurture Connections With Your Customers Through Interactions
Effective branding is not just about broadcasting your message; it's about engaging with your audience and building meaningful connections.
The same marketing platforms and methods used above to implement your brand—social media, email marketing, drip campaigns, and so on—will be utilized to interact with customers and foster brand loyalty. Once your brand gains traction, it's all about keeping it going steadily.
Make Customer Feedback Work for You
Customer feedback is invaluable for refining your brand and improving the customer experience. A digital marketing company can help you gather and analyze feedback to identify areas for improvement and make data-driven decisions.
Having their helping hand(s) also allows your business to keep track of and respond to that feedback much faster—and this can be a massive plus.
In fact, ReviewTrackers found that up to 53% of customers expect a company to respond to a negative review within a week, with 33% of those expecting a response within three days.
The payoff for a quick response to queries is immense though: a study by Statista found that 94% of customers stated they'd be more likely to buy from a company after a positive customer service experience. The numbers speak for themselves.
Keep Your Brand Fresh
In the fast-paced digital landscape, it's essential to stay relevant and adapt to changing trends.
Thankfully, digital marketing companies are as well equipped as anyone to follow these trends, and they can help you keep your brand fresh by monitoring industry developments, experimenting with new strategies, and evolving your brand as needed, adapting to direct competitors and larger businesses.
Track Performance Indicators and Work With Them
Measuring the effectiveness of your branding efforts is critical for success. Working blind and based on a hunch can only get you so far.
A digital marketing company can track key performance indicators (KPIs) such as website traffic, social media engagement, and conversion rates, and use data insights to optimize your branding strategy.
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Last break before wrapping it up.
So, let's say that, hypothetically, you've now worked with a small business branding agency to get your brand up and running, and you want to make sure it hits the mark and starts yielding the benefits.
How would you go about doing that?
Getting your brand identity work-ready is all fine and good, but promoting it effectively and ensuring that it does its job requires a comprehensive marketing strategy that leverages various channels and tactics. From setting clear goals to harnessing the power of social media, here's how to make your brand stand out in the digital age.
Understand Your Branding Goals
Before diving into promotion, clarify your branding goals. Are you looking to increase brand awareness, generate leads, or drive sales? By defining your objectives upfront, you can tailor your marketing efforts for maximum impact.
Don't fall into the trap of aiming for too much all at once. Branding ideas take time to set and will turn into brand awareness over time, but don't expect a world of change overnight.
Develop a Comprehensive Marketing Strategy
A successful branding campaign requires a well-rounded marketing strategy that integrates various channels and tactics. From content marketing and SEO to paid advertising and influencer partnerships, identify the most effective ways to reach your target audience and achieve your goals.
Include a variety of channels, but not necessarily all of them—there's no need to go overboard and post everywhere. Rather, understand where your brand will have the biggest impact and start there.
Social Media Is Your Best Friend
Social media has revolutionized brand promotion in a way that will likely never be matched.
It offers unparalleled opportunities for brand promotion and customer engagement. Develop a strong presence on platforms relevant to your audience, share compelling content, and interact with followers to build brand awareness and loyalty.
Be consistent and follow through with your brand voice and you'll start seeing success in no time.
Look, we know how difficult it can be to establish your brand in today's competitive market.
We also know how much of an impact it can have. Effective branding is essential for small businesses looking to thrive in the digital age. By developing a strong brand identity, leveraging digital marketing, and promoting your brand effectively, you can differentiate yourself from competitors, build customer loyalty, and achieve long-term success.
And don't forget—if it all gets overwhelming, small business consulting is there to help you out. In fact, here's a quick heads up that we do a free, half-hour brand & graphic design consultation where you can discuss all you want to know and anything that's on your mind brand-wise.
Now, go out there and rock the world with your work! 🚀
What is branding, and why is it important for small businesses?
Branding is the process of shaping the perception of your business in the minds of your audience. It's crucial for small businesses to stand out in a competitive market, build trust, and foster customer loyalty.
How can I develop a strong brand identity?
Start by clarifying your mission and values, understanding your target audience, and conducting market research. Then, design visual elements that reflect your brand personality and maintain consistency in messaging and tone.
How can a digital marketing company help with branding?
A digital marketing company can provide expertise and resources to develop and implement a comprehensive branding strategy, including brand review, strategy development, implementation, and performance tracking.
What are some typical costs for brand-related work with digital marketing companies?
The equivalent of up to 18 hours of design work, where up to 5 logo directions and 3 design revisions are included, as well as working on a new logo, brand fonts and colors, and a brand style guide, amounts to a cost of up to $2200. If you're looking for all of this + up to 18 custom brand icons, up to 6 brand backgrounds and social media templates, the cost hovers around $5500. And if you're enhancing all of this with a complete audience research and competition analysis and insights, as well as a unique brand positioning and a complete brand guidelines document, the cost is around $7700. As ever though, be sure to be super thorough and check all costs beforehand when working with a digital marketing company.